Offices

Melissa Margaretis has been working in escrow since 2000 and with Pickford Escrow since 2007, and she runs our Laguna Beach branch office. Her strengths include resale, new home, refinance, and vacant land sales, and she manages the Relocation desk for Orange County. Out of the office, Melissa loves to be outdoors, hiking and camping as much as she can.

Dear Melissa, I am writing you this letter to thank you for all the escrows you have handled for me over the many years. Melissa, you and your staff have been a major reason why my business has done so well over the years. I know all the details will be handled properly, and professionally when you are handling my escrows. Your communication with me, whether during business hours, after hours or on weekends, means so much because you always go the extra mile. You have personally gone to my client’s homes on weekends to get documents signed when necessary. This has helped the smoothness of the escrow in many cases. Plus you spend time helping clients understand things when necessary, showing me you really care about my clients and our business together. Many times you have helped my clients on other matters, just by being helpful to them. This has meant so much. Whenever a question comes up, you find out the right answer quickly. When title issues come up, you work with the title companies to understand the problem, and work out solutions that will work for everyone. Your ability to work with the lenders in this market, has really set you apart from most. I have had a 100% record in the close of my escrows, and you are a big part of that. Thank you Melissa. I know I have not expressed this enough. To me, you are one of the best Escrow officer's I have worked with over the last 39 years.

Thank you Melissa and Pickford Escrow for your outstanding customer service and attention to detail for many years! Melissa is not only devoted to ensure my clients satisfaction but she has a rare blend of obtaining all the documents required for complex escrows while providing a warm customer service experience. She has the challenging task of coordinating with lenders, buyers, seller, title companies and attorneys while keeping a positive attitude. I have been so impressed with Melissa’s ability to think creatively when presented with challenging situations and her willingness to search for solutions. As a real estate broker, it is important that I receive regular updates and that my clients be treated with respect and integrity. I enthusiastically recommend and entrust Melissa and Pickford Escrow with all of my escrow needs!

It has been a pleasure working with everyone on your team. Everyone has been very helpful and patient with our queries and requests for clarifications. Thank you to everyone for the occasional reminders and follow ups to work with my schedule that helped prevent delays. Appreciate the exceptional Professional Service from Pickford Escrow that made this transaction a pleasant experience. Thanks.

Theresa Carlini, I can’t thank you enough for your kindness throughout this difficult Short Sale! Not only kindness but your patience and staying on top of the situation! You had an answer each time I called. My client was also relieved by your expertise & push!Thank you for making it happen for my client! Hope to work with you in the future! All the best to you!

Julie, Kelly, I'm so grateful for all the attention and care you've poured into this escrow. Buying your first home is as exciting as it is terrifying and y'all have shouldered so much to make this go as smoothly as it could. Thank you!!

Whether you are a real estate professional or simply needing an escrow officer/company, Stacey Glenzer at Pickford meets all your needs! I have worked with Stacey on both realms, and she is absolutely a delight to work with. Her knowledge and professionalism is amazing! Her attention to detail and efficiency, bar none, is outstanding! On top of all that, she is sincerely a kind person, and conducts her business with such integrity!

Professional, prompt, polite in addition to being extremely knowledgeable, are just a few ways to describe Lori Dingman and Emily Everling of Legendary Escrow. I always know I am in good hands and can expect a successful escrow close when working with them. I have a long standing relationship with them and consider them part of my "team". They assist me and my clients through the escrow process which is not an easy task It is a great feeling to know that you can count on them!

I have been working with Michelle Kramer and her team for over 16 years with thousands of transactions. I have experienced them all with no comparison in knowledge, customer service and promptness. In this business, problems sometimes surface at or before closing and you need an experienced and dynamic team to know how to solve it. Michelle and her team have saved our escrows more times than I can even count and are one of our biggest assets in client services! I would never use anyone else!